Return Policy – Ramzay Trends
At Ramzay Trends, we want you to be completely satisfied with your purchase. If for any reason you are not, you can return the product following the guidelines below:
- Return Eligibility:
Items must be unused, in original packaging, and in the same condition as received.
Returns must be requested within 30 days of receiving the product.
- Non-Returnable Items:
Certain items, like intimate wear, customized products, or clearance items, may not be eligible for returns.
- Return Process:
To initiate a return, please contact our customer service at support@ramzaytrends.com with your order number and reason for the return.
Once approved, we will provide instructions for the return process.
- Refunds:
After receiving and inspecting the returned item, we will notify you about the refund approval.
Refunds will be processed within 5-7 business days and credited to your original payment method.
- Shipping Costs:
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.